Dr. Salah Alzait Medical Training Center

Privacy Policy

Effective date: 6/11/2026

Dr. Salah Alzait Medical Training Center ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, the legal bases on which we rely, and the rights available to you when you visit our website, use our mobile application, or enrol in our courses (collectively, the "Services").

1. Information We Collect

We collect the following categories of information:

  • Identification data: full name, date of birth (optional), title (Dr., Prof., etc.).
  • Contact data: email address, phone number, WhatsApp number, country of residence.
  • Professional data: medical specialty, level of training, target examination (PACES, MRCPI, Arab Board, MD, etc.).
  • Account data: username, hashed password, login history.
  • Payment data: billing name and address, transaction reference; we do not store full card or bank credentials, which are handled by our payment processors.
  • Course activity: registrations, attendance, quiz results, course feedback.
  • Communications: messages you send to us via the contact form, email, WhatsApp or social media.
  • Technical data: IP address, device type, operating system, browser, app version, language preference.
  • Cookies & analytics: usage information collected through cookies and similar technologies (see Section 7).

2. How We Collect Your Information

  • Directly from you when you register, enrol, complete forms or contact us.
  • Automatically through your device when you use our website or app.
  • From third-party services you authorise to share data with us (e.g., social login providers, payment processors).

3. How We Use Your Information

  • To create and manage your account and process course enrolments.
  • To deliver courses, send schedules, materials, certificates and exam-preparation updates.
  • To respond to enquiries, support requests and feedback.
  • To process payments and issue receipts.
  • To send service announcements, schedule changes and important notices.
  • With your consent, to send marketing communications about new courses, offers and events.
  • To improve our website, app, curriculum and overall student experience.
  • To detect, prevent and address fraud, abuse or security incidents.
  • To comply with legal and regulatory obligations.

4. Legal Bases for Processing

  • Contract: processing necessary to provide the Services you registered for.
  • Consent: for marketing communications and optional features.
  • Legitimate interests: improving our Services, maintaining security and preventing fraud.
  • Legal obligation: tax, accounting, regulatory and law-enforcement requirements.

5. Sharing of Information

We do not sell your personal data. We may share it only with:

  • Service providers who help us operate the Services (e.g., hosting, payment processing, email delivery, analytics, communication platforms). These providers are contractually bound to handle your data confidentially and securely.
  • Professional advisors such as auditors, lawyers and insurers, where necessary.
  • Authorities when required by law, court order or to protect our legal rights.
  • Successors in connection with any merger, acquisition or sale of all or part of our business, subject to equivalent privacy protections.

6. International Transfers

Your information may be processed in countries other than your country of residence, including in the UAE and in countries where our service providers operate. Where required, we put appropriate safeguards in place to ensure your data receives an adequate level of protection.

7. Cookies & Similar Technologies

We use cookies and similar tracking technologies to keep you logged in, remember your preferences, measure usage and improve the Services. You can control or disable cookies through your browser or device settings. Disabling some cookies may affect functionality.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes set out in this Policy, including to satisfy legal, accounting or reporting requirements. When data is no longer needed, we securely delete or anonymise it.

9. Data Security

We implement industry-standard administrative, technical and physical safeguards to protect your personal data against unauthorised access, disclosure, alteration or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data ("right to be forgotten") where applicable.
  • Object to or restrict certain processing.
  • Withdraw consent at any time where processing is based on consent.
  • Request portability of your data in a structured, machine-readable format.
  • Lodge a complaint with the relevant data-protection authority.

To exercise any of these rights, please contact us at Salahadam246@gmail.com. We may need to verify your identity before processing your request.

11. Children's Privacy

The Services are intended for medical professionals and adult learners. We do not knowingly collect personal data from individuals under 18 years of age. If we learn we have inadvertently collected data from a minor, we will delete it promptly.

12. Third-Party Links & Platforms

Our Services may contain links to, or embed content from, third-party websites and platforms (e.g., YouTube, WhatsApp, Telegram, Facebook, Google Maps, payment gateways). Their privacy practices are governed by their own policies and we are not responsible for their content or practices.

13. Marketing Communications

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email we send, or by emailing us. You will continue to receive essential service-related communications (e.g., enrolment confirmations, schedule changes) for as long as your account is active.

14. Mobile Application Permissions

Our mobile application may request access to certain device features (such as notifications, network access or storage) solely to deliver the requested functionality. You can manage these permissions at any time in your device settings.

15. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated through the Services or by email. The latest version will always be available on this page, with an updated effective date.

16. Contact Us

For privacy questions, requests or complaints, please contact: